Comstock Public Schools
Kalamazoo, Michigan
1,900 students
Comstock Public Schools located in Kalamazoo, Mich. had outgrown the functionality of its SIS. The district needed an integrated, affordable solution with a single database and support options. While their local Regional Educational Service Agency (RESA) was pushing them to choose GlobalScholar, they quickly realized it didn’t provide the functionality they were looking for in an SIS. After careful consideration, they implemented Infinite Campus.
Before moving to Infinite Campus, district data had to be entered by each school, requiring duplicate data entry and maintenance of multiple databases. Now data is entered once and available to all stakeholders across the district including teachers, parents and guardians.
“I’ve worked with several systems where it is difficult to gather information about a student because you have to go to so many different places,” said Angelina Boring, Comstock Student Information Data Coordinator. “With Infinite Campus student data is easily accessible and all in one place.”
With a 97 percent support satisfaction rating, Campus Support provides customers with a centralized point-of-contact for responsive, personalized solutions and advice. Through teamwork and collaboration, a proactive approach is used to identify and solve problems. Infinite Campus offers 24/7 online support through the Campus Community and phone support from 6 a.m. to 6 p.m. Monday through Friday.
Comstock has been pleased with the exceptional support they receive from the Campus Support Team. Members are quick to respond to their questions, and issues are typically resolved within 24 hours. Their Campus Client Executive has been active in the Michigan Infinite Campus User Group (MICUG) meetings and alerts them to upcoming learning opportunities including lunch and learns. The MICUG meets with Infinite Campus on a regular basis to discuss issues around state reporting.
Comstock uses the Campus Online Payments, a premium product, and has found it to be a great feature for parents and guardians. Online Payments is an integrated, reliable, and secure electronic payment processing solution for fee transactions. It eliminates cash handling, reduces lost checks, improves cash flow, creates office efficiency and enhances internal controls.
Campus Messenger with Voice is also utilized by Comstock. The convenience of having all information stored in one central location has made their communication process fluent and efficient. Recently, new enhancements were added to Messenger that allows them to send text messages and email attachments. Messenger with Voice simplifies communications to staff, students and parents through an easy-to-use Web interface.
“Infinite Campus is a great product and a wonderful company to work with,” said Boring. “The support staff is quick to respond and the yearly interchange is always great to learn more about various products and to get additional training for our staff.”
Wayland Union Schools
Wayland, Michigan
2,850 students
When districts in Allegan County, Mich. chose GlobalScholar for their SIS, they encouraged Wayland Union Schools to do the same. Wayland made the decision to stay with Infinite Campus and continue to get the flexibility they need to satisfy their unique student data needs.
Infinite Campus is crucial to Wayland’s state reporting. Through the MICUG, members work closely with Infinite Campus to ensure that data exports meet the latest state reporting requirements. Participation in MICUG allows Wayland to share knowledge and
work between districts and helps them get as much out of Infinite Campus as they can.
Wayland appreciates the option to control monthly enhancements that are provided without disruption and at no additional cost. Infinite Campus is consistently evolving to meet growing needs and ever-changing educational requirements. Being proactive and staying on top of industry changes allows Infinite Campus to deliver the most comprehensive SIS on the market.
Wayland also takes advantage of the Campus Messenger with Voice premium product. “We are able to streamline our data while maintaining only one database,” said Teresa Fulk, Wayland Union Schools Director of Technology and Media Services.
“Infinite Campus is a pleasure to work with, it is a forward-thinking company that is in touch with education and always striving to create a product that supports the work of schools,” said Fulk.