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Parents & Students

Answers to common questions is only a scroll away...

Campus Portal and Mobile App

Are you having trouble with the Campus Portal or Mobile App?
We are here to help. Please review our commonly
asked questions below.

Download our Mobile App

District ID

Your District ID can be found by logging into your school's Web Portal and clicking the “Get your District ID” banner.

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Username/Password Issues

Your school can reset your password/create an account. You can also visit the Web Portal and click “Forgot your password/username”.

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Login Problems

Getting an error message using the Mobile App? Have you tried logging into the Web Portal?

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Trouble receiving notifications? Make sure they are enabled in your settings. Wondering what triggers notifications?

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Error Messages

Are you receiving an error message? Is the Mobile App crashing? Find some helpful items to try first.

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Child Not Appearing

Is one of your children not appearing in the Mobile App? Are certain areas of the Mobile App not working?

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Supported Platforms

  • iOS 7+
  • Android 2.3+