Home Login Company Products Services Contact Search Request a Demo Parent or Student Teacher Current Customer Future Customer

Security Vulnerability

Our focus is keeping data safe and secure.

Infinite Campus takes security very seriously and investigates all reported vulnerabilities.

This page describes how to report a possible security vulnerability in one of our products.

How do I report a technical security bug in an Infinite Campus product (SQLi, XSS, etc.)?

Submit the report to the product security incident response team with as much detail as possible to: psirt@infinitecampus.com

So that we may more effectively respond to your report, please provide any supporting material (proof-of-concept code, tool output, etc.) that would be useful in helping us understand the nature and severity of the vulnerability. It is important to include as much as possible of the following information:

  • District or school name
  • Your state
  • Product version affected (found on the login page)
  • URL of the page
  • Description of the potential vulnerability
  • How was it discovered and some instructions so we can reproduce the problem
  • Your contact information if you would like us to reply.

In order to protect our customers and their data, Infinite Campus requests that you not post or share any information about a potential vulnerability in any public setting until we have researched, responded to, and addressed the reported vulnerability and informed customers if needed.

I’m a parent or student having difficulty logging into or accessing Infinite Campus.

Campus Portal/Mobile App Help

Sorry, but you'll need to contact your school for issues regarding your account, username or password.

I’m a staff member having difficulty logging into or accessing Infinite Campus.

Sorry, but you'll need to contact your school for issues regarding your account, username or password.

I want to report a problem with this (infinitecampus.com) website.

Please contact info@infinitecampus.com