Key Measure One
Privately held and founder lead
We are not beholden to shareholders or venture capitalists. Our founder is committed to Transforming K12 Education®, not increasing profit. This includes being good shepherds of our customer’s data, protecting its confidentiality, integrity, and availability.
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Charlie Kratsch, Founder and CEO of Infinite Campus, and company employees celebrate becoming the number one trending SIS in the United States.
Key Measure Two
Award-winning support
We are always ready and willing to assist any customer with security concerns. Our industry-leading in-house support teams have direct access to security staff to help guide you through any questions.
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Key Measure Three
Regular security audits and assessments
We conduct regular security audits (SOC 2 Type 2), vulnerability assessments, and penetration tests to identify and address potential security risks. This proactive approach helps us stay ahead of emerging threats and maintain a secure environment.
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Key Measure Four
Incident response
We have dedicated incident response staff to rapidly resolve problems. We also have a detailed incident response plan in place, including procedures for identifying, containing, and mitigating security breaches, as well as notifying affected parties and regulatory authorities as required.
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Key Measure Five
Encryption
All data transmitted between users and our systems is encrypted using industry-standard protocols (e.g., TLS/SSL). This protects data from being intercepted or accessed by unauthorized parties during transmission.
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Key Measure Six
Compliance with federal and state regulations
We adhere to all relevant federal and state data privacy laws, including Family Educational Rights and Privacy Act (FERPA) and Children's Online Privacy Protection Act (COPPA). This ensures that our systems meet stringent legal requirements for data protection.
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Key Measure Seven
Secure hosting environments
Our systems are hosted in secure data centers that comply with industry standards for physical and network security. These data centers are equipped with advanced security measures, including firewalls, intrusion detection systems, vulnerability scanners, and Denial of Service (DDoS) protection.
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Key Measure Eight
Employee training and awareness
We provide ongoing training and awareness programs for our employees to ensure they understand the importance of data security and are equipped to follow best practices. This includes training on recognizing and responding to security threats, such as phishing attacks.
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Key Measure Nine
Data backup and recovery
We implement comprehensive data backup and recovery procedures to ensure that data can be restored in the event of a disaster or data loss. This includes regular backups and tested recovery processes.
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