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  1. Services
  2. Security

A culture of security

Ensuring data security across all systems is a top priority for Infinite Campus. Here are the key measures we take to protect sensitive student and staff information:

Key Measure One

Privately held and founder lead

We are not beholden to shareholders or venture capitalists. Our founder is committed to Transforming K12 Education®, not increasing profit. This includes being good shepherds of our customer’s data, protecting its confidentiality, integrity, and availability.

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Charlie Kratsch, Founder and CEO of Infinite Campus, and company employees celebrate becoming the number one trending SIS in the United States.

Charlie Kratsch, Founder and CEO of Infinite Campus, and company employees celebrate becoming the number one trending SIS in the United States.

2024 Infinite Campus Support team

Key Measure Two

Award-winning support

We are always ready and willing to assist any customer with security concerns. Our industry-leading in-house support teams have direct access to security staff to help guide you through any questions.

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2024 Infinite Campus Support team

Key Measure Three

Regular security audits and assessments

We conduct regular security audits (SOC 2 Type 2), vulnerability assessments, and penetration tests to identify and address potential security risks. This proactive approach helps us stay ahead of emerging threats and maintain a secure environment.

Key Measure Four

Incident response

We have dedicated incident response staff to rapidly resolve problems. We also have a detailed incident response plan in place, including procedures for identifying, containing, and mitigating security breaches, as well as notifying affected parties and regulatory authorities as required.

Key Measure Five

Encryption

All data transmitted between users and our systems is encrypted using industry-standard protocols (e.g., TLS/SSL). This protects data from being intercepted or accessed by unauthorized parties during transmission.

Key Measure Six

Compliance with federal and state regulations

We adhere to all relevant federal and state data privacy laws, including Family Educational Rights and Privacy Act (FERPA) and Children's Online Privacy Protection Act (COPPA). This ensures that our systems meet stringent legal requirements for data protection.

Key Measure Seven

Secure hosting environments

Our systems are hosted in secure data centers that comply with industry standards for physical and network security. These data centers are equipped with advanced security measures, including firewalls, intrusion detection systems, vulnerability scanners, and Denial of Service (DDoS) protection.

Key Measure Eight

Employee training and awareness

We provide ongoing training and awareness programs for our employees to ensure they understand the importance of data security and are equipped to follow best practices. This includes training on recognizing and responding to security threats, such as phishing attacks.

Key Measure Nine

Data backup and recovery

We implement comprehensive data backup and recovery procedures to ensure that data can be restored in the event of a disaster or data loss. This includes regular backups and tested recovery processes.

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