A bright new chapter in service excellence
Transition of Support Services
We’re excited to bring you this positive change in support services designed to keep your Infinite Campus SIS experience running at its absolute best. The transition will be seamless, and you’ll continue receiving top‑tier services from a team that knows Infinite Campus products inside and out.
Watch our April 2nd Transition of Support Services webinar to learn more.
WATCH THE WEBINAR
Transition of Support Services
Webinar recorded on 4.2.26
Webinar highlights:
New support providers and contacts
Non-Campus products and services
Training and the Customer Journey
“We’re excited about leading you through this positive transition!”
Dan Orlando, Chief Business Development Officer, Infinite Campus
State‑specific details
New Support Partner: Infinite Campus
We’re excited to share that Colorado districts will now receive direct support from our corporate headquarters in Blaine, MN. You can expect a culture rooted in helpfulness, where you feel genuinely valued, and benefit from the expertise of seasoned advisors and proven processes…including cases being routed based on specific modules and tools, and more.
Support
Please enter support tickets as you have always done.
Client Services
Your dedicated partner for ongoing success, adoption, and value.
Alex Hawkins, Client Relationship Manager
alex.hawkins@infinitecampus.com
Training
Please direct training questions to training@infinitecampus.com.
Billing/Invoicing
Billing/invoicing for the Infinite Campus SIS Licensing and Hosting (and add-on products) will be sent to you directly from (and payable to) Infinite Campus. Please direct invoice questions to accounting@infinitecampus.com.
Please note: Billing/invoicing for CIC-provided products and services will continue to be billed from (and payable to) CIC.
Sales & Product Offerings
Information on product offerings & hardware
Tobin Hannan, Senior Field Sales Manager
tobin.hannan@infinitecampus.com
Next Steps:
Get ready for great service and support from dedicated teams committed to your success!
New Support Partner: Grant Wood Area Education Agency
We’re excited to share that Iowa districts will now receive direct support from Grant Wood Area Education Agency, an Infinite Campus Educational Service Agency partner, located in Cedar Rapids, Iowa. You can expect a local culture rooted in helpfulness, where you feel genuinely valued, and benefit from the expertise of seasoned advisors and proven processes.
Support
Please enter support tickets as you have always done.
Please send questions to gwaeainfinitecampus@gwaea.org
Client Services
Your dedicated partner for ongoing success, adoption, and value.
Heather Yantos, Client Relationship Manager II
heather.yantos@infinitecampus.com
Training
Please direct training questions to training@infinitecampus.com.
Billing/Invoicing
Billing/invoicing for the Infinite Campus SIS Licensing and Hosting (and add-on products) will be sent to you directly from (and payable to) Infinite Campus. Please direct invoice questions to accounting@infinitecampus.com.
Please note: Billing/invoicing for CIC-provided products and services will continue to be billed from (and payable to) CIC.
Sales & Product Offerings
Information on product offerings & hardware
Nicole Scholand, Inside Sales Representative
nicole.scholand@infinitecampus.com
Next: Get ready for great service and support from dedicated teams committed to your success!
New Support Partner: Custom Computer Specialists (CCS)
Illinois districts will now receive support from Custom Computer Specialists (CCS), a long-standing Infinite Campus Channel Partner since 2003. CCS has a strong track record of supporting school districts and works closely with Infinite Campus to ensure a consistent and dependable support experience. Illinois districts have a strong reputation for resilience and collaboration, and we look forward to supporting you throughout this transition. Our focus will be on maintaining continuity for your team, providing responsive support, and ensuring you know exactly who to contact and what to expect.
Your existing support processes will remain in place, with CCS working alongside Infinite Campus to maintain continuity for your team. Infinite Campus works closely with CCS to uphold shared standards, aligned processes, and clear accountability across all regions.
Please visit our website: Infinite Campus | CCS
Support
Please enter support tickets as you have always done.
Please send questions to CampusSupport@CustomOnline.com
Client Services
Your dedicated partner for ongoing success, adoption, and value.
Heather Yantos, Client Relationship Manager II
heather.yantos@infinitecampus.com
Training
CCS provides a range of services to Infinite Campus districts, including data services, customizations, and professional development. These capabilities are designed to support districts in maximizing the value of their Infinite Campus SIS based on their individual needs.
For more information or to schedule services for your school or district, contact the CCS team.
Billing/Invoicing
Billing/invoicing for the Infinite Campus SIS Licensing and Hosting (and add-on products) will be sent to you directly from (and payable to) Infinite Campus. Please direct invoice questions to accounting@infinitecampus.com.
Please note: Billing/invoicing for CIC-provided products and services will continue to be billed from (and payable to) CIC.
Sales & Product Offerings
Information on product offerings & hardware
Stephanie Marshall, Senior Field Sales Manager
stephanie.marshall@infinitecampus.com
Next Steps:
Get ready for great service and support from dedicated teams committed to your success!
New Support Partner: Custom Computer Specialists (CCS)
Kansas districts will now receive support from Custom Computer Specialists (CCS), a long-standing Infinite Campus Channel Partner since 2003. CCS has a strong track record of supporting school districts and works closely with Infinite Campus to ensure a consistent and dependable support experience. Kansas districts have a strong reputation for resilience and collaboration, and we look forward to supporting you throughout this transition. Our focus will be on maintaining continuity for your team, providing responsive support, and ensuring you know exactly who to contact and what to expect.
Your existing support processes will remain in place, with CCS working alongside Infinite Campus to maintain continuity for your team. Infinite Campus works closely with CCS to uphold shared standards, aligned processes, and clear accountability across all regions.
Please visit our website: Infinite Campus | CCS
Support
Please enter support tickets as you have always done.
Please send questions to CampusSupport@CustomOnline.com
Client Services
Your dedicated partner for ongoing success, adoption, and value.
Kelly Border, Client Relationship Manager
kelly.border@infinitecampus.com
Training
CCS provides a range of services to Infinite Campus districts, including data services, customizations, and professional development. These capabilities are designed to support districts in maximizing the value of their Infinite Campus SIS based on their individual needs.
For more information or to schedule services for your school or district, contact the CCS team.
Billing/Invoicing
Billing/invoicing for the Infinite Campus SIS Licensing and Hosting (and add-on products) will be sent to you directly from (and payable to) Infinite Campus. Please direct invoice questions to accounting@infinitecampus.com.
Please note: Billing/invoicing for CIC-provided products and services will continue to be billed from (and payable to) CIC.
Sales & Product Offerings
Information on product offerings & hardware
Tobin Hannan, Senior Field Sales Manager
tobin.hannan@infinitecampus.com
Next Steps:
Get ready for great service and support from dedicated teams committed to your success!
New Support Partner: K-12 Solutions Group
Missouri districts will now receive support from K-12 Solutions Group, an Infinite Campus Channel Partner since 2006 with extensive experience supporting school districts using the Infinite Campus platform. K-12 Solutions Group works in close alignment with Infinite Campus and brings a structured approach to supporting and serving school districts. The transition and beyond is designed to be straightforward, with a focus on continuity, responsive service, and clear communication so your team knows who to contact, what to expect, and operates without disruption.
Among its services, K-12 Solutions Group offers trainings covering the full range of Infinite Campus products, with an emphasis on filling the skills gap among district staff to help them perform better in their daily roles.
Infinite Campus works closely with all Channel Partners to ensure a consistent support experience, shared standards, and clear accountability across all regions. Contact K-12 Solutions Group at info@k12solutionsgroup.com or visit our website, K-12 Solutions Group.
Support
Please enter support tickets as you have always done.
Client Services
Your dedicated partner for ongoing success, adoption, and value.
Dan Rhinhart, Client Relationship Manager
dan.rhinhart@infinitecampus.com
Training
K-12 Solutions Group provides comprehensive training services designed to help schools and districts successfully implement, manage, and optimize Infinite Campus and all add-on products. Our trainers are highly skilled and have deep experience in K-12 education and SIS operations, offering not only training but also process consulting to help districts streamline processes, improve data accuracy, and enhance collaboration across stakeholders.
For more information or to schedule training for your school or district, contact our K-12 team at training@k12solutionsgroup.com.
Billing/Invoicing: Billing/invoicing for the Infinite Campus SIS Licensing and Hosting (and add-on products) will be sent to you directly from (and payable to) Infinite Campus. Please direct invoice questions to accounting@infinitecampus.com.
Please note: Billing/invoicing for CIC-provided products and services will continue to be billed from (and payable to) CIC.
Sales & Product Offerings
Information on product offerings & hardware
Stephanie Marshall, Senior Field Sales Manager
stephanie.marshall@infinitecampus.com
Next Steps:
Get ready for great service and support from dedicated teams committed to your success!
New Support Partner: Infinite Campus
We’re excited to share that Nebraska districts will now receive direct support from our corporate headquarters in Blaine, MN. You can expect a culture rooted in helpfulness, where you feel genuinely valued, and benefit from the expertise of seasoned advisors and proven processes…including cases being routed based on specific modules and tools, and more.
Support
Please enter support tickets as you have always done.
Client Services
Your dedicated partner for ongoing success, adoption, and value.
Heather Yantos, Client Relationship Manager II
heather.yantos@infinitecampus.com
Training
Please direct training questions to training@infinitecampus.com.
Billing/Invoicing: Billing/invoicing for the Infinite Campus SIS Licensing and Hosting (and add-on products) will be sent to you directly from (and payable to) Infinite Campus. Please direct invoice questions to accounting@infinitecampus.com.
Please note: Billing/invoicing for CIC-provided products and services will continue to be billed from (and payable to) CIC.
Sales & Product Offerings
Information on product offerings & hardware
Kent Willette, Inside Sales Manager
kent.willette@infinitecampus.com
Next Steps:
Get ready for great service and support from dedicated teams committed to your success!
New Support Partner: K-12 Solutions Group
Wyoming districts will now receive support from K-12 Solutions Group, an Infinite Campus Channel Partner of two decades with extensive experience serving school districts on the Infinite Campus platform. Working in close coordination with Infinite Campus, K-12 Solutions Group is focused on providing consistent, dependable support throughout this transition and beyond. Districts can expect clear communication, responsive assistance, and a support experience where you know who to contact and what to expect.
Among its services, K-12 Solutions Group offers trainings covering the full range of Infinite Campus products, with an emphasis on filling the skills gap among district staff to help them perform better in their daily roles.
Infinite Campus works closely with all Channel Partners to ensure a consistent support experience, shared standards, and clear accountability across all regions. Contact K-12 Solutions Group at info@k12solutionsgroup.com or visit our website, K-12 Solutions Group.
Support
Please enter support tickets as you have always done.
Client Services
Your dedicated partner for ongoing success, adoption, and value.
Dan Rhinhart, Client Relationship Manager
dan.rhinhart@infinitecampus.com
Training
K-12 Solutions Group provides comprehensive training services designed to help schools and districts successfully implement, manage, and optimize Infinite Campus and all add-on products. Our trainers are highly skilled and have deep experience in K-12 education and SIS operations, offering not only training but also process consulting to help districts streamline processes, improve data accuracy, and enhance collaboration across stakeholders.
For more information or to schedule training for your school or district, contact our K-12 team at training@k12solutionsgroup.com.
Billing/Invoicing: Billing/invoicing for the Infinite Campus SIS Licensing and Hosting (and add-on products) will be sent to you directly from (and payable to) Infinite Campus. Please direct invoice questions to accounting@infinitecampus.com.
Please note: Billing/invoicing for CIC-provided products and services will continue to be billed from (and payable to) CIC.
Sales & Product Offerings
Information on product offerings & hardware
Sean Forster, Manager, Sales Enablement
sean.forster@infinitecampus.com
Next Steps:
Get ready for great service and support from dedicated teams committed to your success!