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HDI, the first membership association and certification body created for the technical support industry, announced that Infinite Campus has been named a 2025 HDI Awards finalist in the Best Service and Support Organization category.

Infinite Campus previously won several awards from HDI, including Best Service and Support Culture in 2024, and the HDI Team Excellence award and the Best Service and Support Culture award in 2019. The Campus Support team was a finalist in 2023 for Best Service and Support Organization. 

In addition to the team award, Support Advisor Megan Schroeder-Tschida is an individual category nominee, Best Service and Support Analyst. Schroeder-Tschida won Minnesota Support Analyst of the Year at the Minnesota HDI Awards Ceremony in January 2025.

Each year, submissions go through a thorough assessment process led by panels comprised of service and support industry experts. The group is tasked with selecting the industry’s top team, manager, analyst, customer experience, improvement initiative, and more.

Winners will be announced and honored at HDI’s SupportWorld Live in Las Vegas on May 21, 2025.

About HDI
For more than thirty-five years, HDI has partnered with thousands of professionals and their organizations to improve their performance by helping them to: drive change, harness knowledge, transform teams, make connections, and turn challenges into opportunities. HDI empowers the technical support and service management community to advance their strategy, operations and teams through optimized service delivery. From the employee to the enterprise, HDI transforms service and support through its comprehensive lineup of training and certification courses, industry-leading annual conferences, results-driven consulting services, community-based networking opportunities, and insightful research and informational resources. What does HDI stand for? HDI stands for smarter service resulting in better business outcomes. Learn more at https://www.thinkhdi.com. HDI is brought to you by Informa Connect.