Support is very prompt, courteous and thorough. The last time, the rep was very helpful and did a follow-up. They act pleased to help and make it a pleasant experience.
Lead-Deadwood School District
Very friendly and helpful! I can't imagine the amount of people they have to help in a day and yet I still have never experienced anything than great positive support.
Madison Central School District
I work with several different support teams in my job and Campus is the best!! Always pleasant to talk to. Staff are very knowledgeable and quick to respond.
Brookings 5-1 School District
I have had 3-4 support problems in the last couple months. Support has answered my questions within 24 hours (usually 2 or 3 hours) and has even called a few times when it was easier to talk things through than email back and forth.
Lemmon School District
Anytime I have put a ticket in and talked to support they have been so knowledgeable and helpful. I have never felt like I was inadequate. Great team.
Florence School District 14-1
They are gems. Very friendly and have always been easy to work with the times that I have needed them.
Waverly School District
All of the times we have used Support, they have been prompt and have been very attentive to find a solution to our problem(s).
Herreid School District
I've had great response when we have had to submit tickets with questions. They are so quick in replying and getting to the bottom of our issue.
Yankton School District
I have always have great response from Campus Support when I submit tickets with questions/issues, even when my issues are minor!
Bridgewater – Emery School District
I have had wonderful support from all of your employees when I call for help. I cannot say enough about how helpful you have been.
Stanford Public Schools
Campus Support is probably the best of any organization that I work with on a daily basis. They are always prompt and they get to the understanding of what I need and how to make it happen. I'm very pleased with the support that I receive from them.
Craft Academy for Excellence in Science and Mathematics
Can't say enough about Campus Support. Response times are like no other vendor I work with. They are very open to working with development teams on relaying enhancement requests as we identify areas that could be improved. The team is always friendly and solution orientated.
Austin Public Schools
Campus Support have always been super helpful and supportive. From a simple call to the Campus line to submitting a ticket. They have all been very good. Five stars!
Frederic School District
100% awesome. I always get quick and helpful responses when needed.
Monforton Middle School
I've never had an Infinite Campus call go to voicemail.
Grossmont Union High School District
As the sole person in charge of onboarding and supporting more than 20 educational applications for our district I can confidently say that Campus Support is second to none. I am almost never able to stump your tech support and on the very rare few occasions I can, I always get an answer within 24 hours. The tech support and training lines are possibly the greatest asset Infinite Campus and should be a point of extreme pride for your entire company.
Pocatello/Chubbuck School District
Anytime we have an issue the response is quick. When I make phone calls they are always kind and patient.
Blochman Union School District
I have had to contact support a couple times when our data person has been out and they have been great and walked me through what I needed even though I am not a regular user of the Support team.
These individuals are awesome! They have always been extremely helpful, patient, and quick with their responses to our issues and working with us, whatever it takes, to solve problems that arise.
Cardinal Local School District
Campus Support always answers my questions.
Belle Fourche School
Campus Support always fixes the issues I create! :)
St. Mary Catholic School
I have always had such positive and timely response from the support reps! I don't think there has ever been a time where the problem I had wasn't solved!
Aberdeen Catholic Schools