I was a member of the Campus Support team for four years, you may recognize my name as I specialized in Premium Products. With nearly 2,500 support cases under my belt and almost 10 years of customer service experience, I have built proficiency in and a passion for Infinite Campus. I am looking forward to building strong relationships based on trust and understanding, and I am beyond excited to be working with everyone in this new role.
I was born and raised in Colorado where I lived/worked on a ranch with my uncle. I moved to Minnesota in the summer of 2013 to be closer to my family. In my free time, I enjoy good movies, listening to music, gaming, and spending time with family and friends.
I am very passionate about collaborating as a partner and trusted advisor to elevate customer experience. I have 10+ years of experience working for SaaS companies, but am particularly fond of the education space and being a part of something that supports education transformation. I use Campus as a parent and find it exciting to see the other side of Infinite Campus.
Outside of work, I enjoy spending time with friends and family, exploring new restaurants, traveling, music, reading, paddleboarding and finding a good series to binge on Netflix. I have two boys, Aiden and Callen, who keep me on my toes, but also keep me inspired.
I have been a part of the Campus Support team since 2016, and in that time have won several awards for my customer service, the most notable of which being the 2018 HDI Analyst of the Year award for the state of Minnesota. Over the course of nearly 7,000 support cases I have built a strong proficiency in the Infinite Campus software, and while that won’t be my focus any longer in this new role, you’ll be sure to benefit from that familiarity. I am passionate about building relationships based on trust and consistency, and I’m beyond excited to be working with customers in this new capacity.
I grew up in New Mexico, but also lived in Chicago for many years after attending Lake Forest College, before eventually settling into my current home in the northern Twin Cities suburbs (diehard Cubs and Bears fan!). My wife Katie and I have an eight-year-old daughter Vada (pronounced Vay-Duh) and a five-year-old son Joe. In my free time I love to play tabletop games with friends and read a wide variety of novels.
I have more than 25 years of experience working with technology and education, including several years as a system administrator for a school district in South Dakota. Rolling out Infinite Campus to more than 150 districts in two years has provided the foundation for product expertise and continued understanding of district needs.
Hi! I’m a veteran employee of Infinite Campus and the reigning second place Dart Ball medalist in the Campus Summer Lawn Games. While I enjoy the occasional laugh, I truly value building lasting relationships with our customers through honest and supportive communication. I have confidence that the knowledge I have gained as a Trainer, Supervisor, and CRM at Infinite Campus will prove useful to your district.
I have 30+ years of experience in education as a classroom teacher, district technology director, state reporting specialist, and a federal reporting subject expert. For the last 16 years he has worked at Infinite Campus implementing solutions for districts and state departments of education.
My background combines significant experience working in higher education administration and, more recently, customer success for an education technology company. I greatly value genuine and open relationships with customers and take personal satisfaction in their success!
I grew up in Western New York and moved to Minnesota after meeting my wife while working on Semester at Sea. When I'm not working, I love spending time with my two children, traveling, playing tabletop games, mountain biking and cross-country skiing. I'm a huge Buffalo Bills fan and optimistically believe that they will win the Super Bowl one day.
I am delighted to bring my 25+ years experience with a focus on Technology Support, Administration, Learning Instruction and Customer Experience for enterprise level systems to help service Infinite Campus customers.
My successes in the past have been focused on driving results and resolutions for customers' daily operations and critical issues. I take great pride in building and establishing strong relationships with my customers, peers and partners.
My education passion comes from having five grown children who are now using student information systems with their own children, my 12 grandchildren! I am a strong supporter of education programs and fundraising efforts, which include being a past DECA Treasurer in High School and President in Tech College.
For the past 15 years I have assisted school districts in finding solutions to help with their growing needs, but not necessarily growing budgets for multiple applications. I truly believe there is a difference in providing customer service and serving clients. I feel communication and transparency are integral to strong relationships and look forward to understanding each district's specific needs and how Infinite Campus can help.
I currently live in Mound, MN, with my husband and two sassy little ladies who bring a lot of color and a little chaos to the world.