While your new merchant account is being boarded, your Client Relationship Manager may contact you to clarify any questions that come up.
If you are new to Campus Payments, once boarding is complete, the next communication you will receive will be from your trainer to schedule your Campus Payments training.
If you are migrating to the new payment platform, a support case will be created for your district and your primary support account, plus any other contact we can identify as being associated with payments. This case will confirm your migration timing, and any USB card swipe devices you need replaced. Once boarding is complete, this case will be updated to include your new Merchant ID and instructions on moving forward with the migration process.
Thank you for choosing Campus!